Article 1 (Scope of Application)

1. All accommodation contracts and related agreements between the Accommodation Facility (hereinafter referred to as the “Facility”) and the Guest shall be governed by these Terms and Conditions. Matters not specified herein shall be determined in accordance with applicable laws or generally established customs.
2. When the Facility agrees to special terms within the limits of law and custom, such special terms shall take precedence over the provisions of these Terms and Conditions.

Article 2 (Application for an Accommodation Contract)

1. Any person seeking to apply for an accommodation contract with the Facility shall provide the following information:

   1. a. Guest’s name, registered address, and telephone number.
   2. b. Accommodation date and expected arrival time.
   3. c. Chosen accommodation plan.
   4. d. Any other information deemed necessary by the Facility.
2. If a Guest requests to extend their stay beyond the original accommodation date, such a request shall be treated as a new application for an accommodation contract at the time of the request.
3. The accommodation plan specified at the time of application is valid only for that application. If a Guest wishes to secure accommodation under different conditions, the existing contract shall be canceled, and a new application must be submitted.
4. Accommodation contracts or reservations are non-transferable to third parties without the Facility’s approval.
5. Applicants wishing to bring a pet must agree to the **Pet Accommodation Terms and Conditions** and submit a vaccination certificate for rabies and viral infectious diseases (e.g., a 5-in-1 or equivalent vaccine) in advance.

Article 3 (Formation of the Accommodation Contract)

1. An accommodation contract is formed when the Facility accepts the application as described in Article 2. For certain plans, the contract is deemed formed only after prepayment is completed and payment processing is confirmed by the Facility.
2. If evidence shows that the Facility did not grant approval, no contract will be formed.

Article 4 (Refusal to Enter into an Accommodation Contract)

The Facility may refuse to enter into an accommodation contract under the following circumstances:

1. When the application does not conform to these Terms and Conditions.
2. When full occupancy prevents the provision of guest rooms.
3. When the applicant may engage in acts contrary to applicable law, public order, or good morals.

4. When the applicant or person seeking to use the Facility falls under any of the following:

   1. a. Being a member of an organized crime group, quasi-member, or any other anti-social force (hereinafter collectively “Organized Crime Entities”) as defined under the Act on Prevention of Unjust Acts by Organized Crime Group Members.
   2. b. Representing an organization or entity controlled by an organized crime group or its members.
   3. c. Being an officer of a corporation considered to be a member of an organized crime group.
5. When the applicant exhibits behavior that significantly inconveniences other Guests.
6. When the applicant or accompanying pet is suspected of having an infectious disease or is clearly identified as being infected.

7. When violent demands related to accommodation are made or when burdens beyond a reasonable scope are imposed, including:

   1. d. Demanding services not provided by the Facility.
   2. e. Demanding services that violate law or public order and morals.
   3. f. Requesting price reductions after contract formation without a valid reason.
   4. g. Requesting room upgrades or additional meals not included in the contract without a valid reason.
   5. h. Any other burdens that exceed a reasonable scope.
8. When natural disasters, facility malfunctions, or other unavoidable circumstances prevent accommodation.
9. When it is determined that the applicant is likely to fail to comply with the Facility's usage rules.
10. When the applicant falls under the provisions of the Hotel Business Act Enforcement Ordinance.
11. When making false, defamatory, or malicious posts on social media, bulletin boards, etc., targeting Facility employees.
12. When using abusive language, committing physical assault, making threats, extorting, or engaging in fraudulent behavior toward Facility employees or other Guests.

Article 5 (Guest’s Right to Cancel the Contract)

A Guest may cancel the accommodation contract by notifying the Facility. If cancellation occurs due to reasons attributable to the Guest, cancellation fees will be charged in accordance with the cancellation policy presented at the time of application. If a Guest fails to arrive by 8:00 PM on the day of accommodation (or two hours after the expected arrival time, if provided in advance) without prior notice, the Facility may treat the reservation as canceled by the Guest. If a Guest chooses not to use the room after it has been made available, the accommodation fee shall still be charged.

Article 6 (Right of the Facility to Cancel the Contract)

The Facility may refuse further use of the Facility if any of the following circumstances are discovered after a reservation has been made or during the stay:

1. When it is determined that the Guest is likely to engage in acts contrary to applicable law, public order, or good morals, or has already engaged in such acts.

2. When the Guest falls under any of the following:

   1. a. Being a member of an organized crime group, quasi-member, or any other anti-social force.
   2. b. Representing an organization or entity controlled by an organized crime group or its members.
   3. c. Being an officer of a corporation considered to be a member of an organized crime group.
3. When the Guest exhibits behavior that significantly inconveniences other Guests.
4. When the Guest or an accompanying pet is suspected of having an infectious disease or is clearly identified as being infected.
5. When violent demands related to accommodation are made or when burdens beyond a reasonable scope are imposed.
6. When natural disasters, facility malfunctions, or other unavoidable circumstances prevent accommodation.
7. When it is determined that the Guest is likely to fail to comply with the Facility's usage rules.
8. When the Guest falls under the provisions of the Hotel Business Act Enforcement Ordinance.
9. When making false, defamatory, or malicious posts on social media, bulletin boards, etc., targeting Facility employees.
10. When using abusive language, committing physical assault, making threats, extorting, or engaging in fraudulent behavior toward Facility employees or other Guests.
11. When the Guest restricts Facility employees for extended periods or disrupts their operations in a manner that disturbs the order of the premises.
12. When unreasonable or oppressive demands are made beyond a reasonable scope, or if similar behavior has occurred previously at the Facility.
13. When accommodation is sought for minors without parental consent.
14. When the Guest, due to intoxication or other causes, is likely to significantly inconvenience other Guests or exhibits disruptive behavior (in accordance with prefectural regulations).
15. When smoking occurs outside designated areas, use of sleeping tobacco in guest rooms, or tampering with fire safety equipment is observed.

Article 7 (Guest Registration)

On the day of accommodation, the Guest shall complete registration by providing the following information:

1. Guest’s name, registered address, and telephone number.
2. For foreign Guests who are not mid- or long-term residents: nationality, passport number, port of entry, and date of entry.
3. Departure date and expected departure time.
4. Names of accompanying persons.
5. Any other information deemed necessary by the Facility.
6. If payment is to be made by a method substituting for cash (e.g., a credit card), such means must be presented at the time of registration.

Article 8 (Use of Guest Rooms)

Guest room use is limited to the designated check-in and check-out times specified in the contract. The Facility may permit use of the guest room outside these hours for an additional fee.

Article 9 (Compliance with the Usage Policy)

Guests are required to comply with the Facility’s usage policies while on the premises.

Article 10 (Payment of Fees)

The accommodation fee consists of the following components:

• Accommodation fee (basic room charge).
• Additional charges (food and beverage fees, fees for ancillary facilities, service fees, etc.).
• Taxes (such as consumption tax, as prescribed by law).
• Service charge.

All fees are to be paid at the time of reservation by a credit card approved by the Facility.

Article 11 (Provision of Reserved Guest Rooms Unavailable)

If the Facility is unable to provide the contracted guest room, it shall make reasonable efforts to arrange alternative accommodation under similar conditions, with the Guest’s consent. If such alternative arrangements cannot be made, compensation equivalent to a penalty (up to the full amount of the accommodation fee) may be paid to the Guest, which shall be applied toward any damages. However, if the inability to provide the guest room is not attributable to the Facility, no compensation shall be paid.

Article 12 (Storage of Guest Luggage or Personal Items)

If a Guest's luggage arrives prior to the accommodation date, storage will be provided only if consent has been obtained from the Facility, and the luggage will be delivered to the assigned guest room before check-in. If luggage or personal items are left behind after check-out, valuables will be delivered to the nearest police station within seven days of discovery, and other items will be disposed of after three months. However, items such as food, tobacco, magazines, or items that may compromise sanitary conditions, as well as clearly damaged items deemed to be waste, may be discarded as early as the following day. The Facility does not accept artworks, antiques, musical instruments, or similar items for storage.

Article 13 (Handling of Items Brought In)

If a Guest intends to bring a substantial amount of cash or valuable items, prior notice must be given. The Facility reserves the right to refuse such items at its discretion. The Facility shall not be responsible for any damage, soiling, or loss of cash or valuables brought in without prior notice. Compensation for such items shall be limited to the actual market value of the items, provided that the damage amount is objectively substantiated.

Article 14 (Parking Responsibility)

When a Guest uses the Facility's parking lot, the Facility is merely providing the parking space and shall not be responsible for vehicle management, regardless of whether vehicle keys are entrusted. However, if damage results from the Facility's intentional misconduct or negligence in managing the parking lot, compensation shall be provided.

Article 15 (Guest Responsibility)

If the Facility incurs damage due to the intentional or negligent actions of a Guest, such Guest shall be responsible for compensating the Facility for the incurred damage.

Article 16 (Entry into Guest Rooms)

The Facility may enter a guest room without the Guest’s consent after check-in in the following circumstances:

1. When providing services such as cleaning or room service.
2. When suspected acts contrary to law, public order, or good morals, or if such acts are suspected to have occurred.
3. In accordance with instructions from police or fire services.
4. For the preservation of the building or equipment.
5. For verifying the Guest’s safety or well-being.

Article 17 (Governing Law and Jurisdiction)

Any disputes arising from the accommodation or related contracts between the Facility and Guests shall be governed by Japanese law. The Tokyo District Court or the Tokyo Summary Court shall be designated as the court of first instance.

Article 18 (Internet Communications)

Use of the Internet within the Facility shall be at the Guest’s own risk. System failures or other reasons may result in service interruptions or termination without notice. The Facility shall not be liable for any damages incurred by Guests as a result of service interruptions due to system failures or other reasons.

Article 19 (Miscellaneous)

In compliance with the Fire Service Act, fire alarms are installed throughout the premises. In the event of a fire or other incident triggering the alarms, announcements may be made over the public announcement system. The Facility shall not be liable for any damages resulting from such announcements. For safety reasons, if a "Do Not Disturb / Do Not Wake" sign is displayed on a guest room door and no contact is made with the Guest for an extended period, Facility staff may summon the Guest at the room door. Photography, video recording, DVD recording, or audio recording for commercial purposes is prohibited on the premises without permission. Even personal recordings may be subject to prohibition from being posted online or distributed via social media for commercial purposes without permission, and such actions may be subject to legal measures. Meeting or accommodating any persons other than those registered under Article 2 of these Terms (including accompanying persons) within a guest room is not permitted. The Facility shall not be responsible for any loss, damage, or soiling of items delivered to a Guest on their behalf, unless such loss or damage is attributable to the Facility’s fault. Using the Facility's address for residence registration purposes is prohibited. Proof of stay shall be provided by issuance of a "Certificate of Accommodation" and not by a "Certificate of Residence."

Article 20 (Amendment of These Terms)

These Terms may be amended to serve the general interests of guests or for reasonable cause. Amendments will be posted on the Company’s designated website and take effect on the specified date. Guests will be notified of changes via appropriate means (e.g., written notice or information bulletin).

Effective Date: December 10, 2024

Atami Golf Co., Ltd.